Kenya Railways has issued a public warning to passengers about fraudulent ticket booking schemes targeting Madaraka Express travelers.The corporation urges passengers to use only official booking channels, such as its e-ticketing platform, USSD code *639#, or physical stations, to avoid financial losses.Scammers are impersonating Kenya Railways through fake websites and social media pages, deceiving passengers during high travel demand periods.Victims are advised to report scams immediately via provided contact details to aid investigations.
The advisory comes as the Madaraka Express service gains popularity, with Kenya Railways emphasizing the need for vigilance and verifying booking platforms before payments.The corporation is collaborating with security agencies to track down fraudsters and protect customers.Passengers are encouraged to stay informed and report suspicious activities to ensure the safety of rail travel in Kenya.
Original title: Kenya Railways Issues Directive to Victims of Fraudulent Ticket Booking Schemes
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