Safaricom has outlined the steps for Kenyan M-Pesa users to request higher Fuliza loan limits.The telco clarified that borrowers cannot expect automatic increases and must use the *334# USSD code to initiate a review.Customers need to select 'Refresh My Limit' after opting in to Fuliza.The company emphasized that loan limits are determined by banking partners based on repayment history, M-Pesa activity, and credit status.Over 2,200 customers responded to Safaricom's initial post hinting at potential limit increases, showing widespread interest.

The article also notes that users with good borrowing records can qualify for higher limits, while those with zero limits may need to improve their repayment habits.This update highlights Safaricom's efforts to enhance financial services for M-Pesa users.