Residents of Khayelitsha and Langa have welcomed a damning report by public protector Kholeka Gcaleka, which validates longstanding complaints about inadequate municipal services.

The investigation, launched in 2022, found that basic services like sewage management, refuse collection, road maintenance, and healthcare access remain subpar, violating constitutional rights.While the city claims to have implemented interventions, systemic challenges persist due to budget constraints and resource shortages.Key findings include insufficient security at clinics serving densely populated areas, lack of resident doctors, and delays in housing projects.The report criticizes the municipality for diverting funds to address crises like land invasions and vandalism, exacerbating service delivery gaps.The City of Cape Town acknowledged the findings but emphasized financial pressures from national government underfunding.

Calls for urgent action include upgrading sanitation infrastructure, improving waste management, accelerating housing delivery, and enhancing community engagement.Advocates stress the need for accountable governance to restore dignity through basic services.