Seven years after a near-death helicopter crash involving high-profile tourism operator Troy Thomas, the Civil Aviation Safety Authority (CASA) has concluded an investigation finding the pilot's actions were reckless and unlawful.

The report, obtained via Freedom of Information laws, reveals Thomas operated a helicopter without proper authorisation, failed to secure the aircraft, and neglected safety protocols, leading to a crash that seriously injured passengers.Despite the crash being 'immediately reportable' under federal law, it was not reported to authorities.

CASA's findings indicate Thomas could have faced up to seven years' imprisonment if convicted, but his death in a separate 2020 accident prevents prosecution.Surviving passenger Chelsea Cortese is suing Thomas's company, claiming serious injuries and ongoing psychological trauma.The case highlights systemic issues in aviation safety oversight and the challenges faced by victims seeking justice.The trial for Cortese's civil case is scheduled for October 2024, while another matter involving Amber Millar's family is also set for court.CASA's delayed investigation and lack of prior action have drawn criticism from affected families seeking accountability.