Ubungo District Commissioner Albert Msando called for collaboration between government agencies and telecom providers to solve the problem of citizens lacking proper ID documents for SIM card registration.

During a launch event for Airtel's 'Airtel Kila Kona' expansion, he highlighted how many Tanzanians, like a young man who received a phone as a gift but couldn't use it without ID, face barriers to accessing mobile services.

The lack of ID documents hinders access to mobile banking, emergency communications, and digital government services, affecting both citizens and telecom companies.Msando directed NIDA, RITA, and Airtel to develop a strategy to issue IDs to undocumented citizens.The partnership also targets bodaboda riders and market traders, offering them smartphones and data bundles.Airtel is expanding service points to markets and high-traffic areas to improve connectivity.

This initiative aims to boost digital inclusion and support Tanzania's economic growth by ensuring all segments, including the informal sector, benefit from improved telecom access.