The South African Revenue Service (SARS) has launched significant digital enhancements to streamline the tax return process, making it simpler, faster, and more secure for taxpayers.Over 1.
9 million individuals were automatically assessed during the first day of the current tax season, with R8 billion in refunds distributed within 72 hours.The initiative includes expanded auto-assessment programs targeting an additional 200,000 provisional taxpayers, bringing the total to six million.
Key improvements include advanced technology for more accurate assessments using third-party data, enhanced digital self-service options via eFiling, SARS MobiApp, and the Online Query System, as well as biometric authentication and two-factor security measures.The Lwazi AI virtual assistant now offers expanded support, while taxpayers can upload documents and receive Notices of Assessment through WhatsApp.These updates aim to bolster transparency, reduce fraud, and improve taxpayer experience during the annual filing period.
Original title: Five things to know about SARS’ new tech for safer tax return filing
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