Ombudsman Jesus Crispin Remulla has publicly criticized telecommunications companies and the National Telecommunications Commission (NTC) for their failure to address persistent internet connectivity issues across the Philippines.

During his radio program, Remulla described the current state of internet services as 'pitiful,' highlighting that slow and intermittent internet speeds are affecting both the public and the operations of telcos.

He accused the NTC of inaction, suggesting that its regulatory role is ineffective and that the commission appears to be 'employees of the telcos.

' The criticism comes amid growing concerns about the impact of poor internet infrastructure on daily life, especially as the country prepares for major events like the Holy Week and Undas celebrations.Remulla's remarks were made ahead of President Ferdinand Marcos Jr.'s fifth State of the Nation Address, where the administration reiterated its commitment to improving digital infrastructure.

The Ombudsman's allegations underscore a broader debate about the responsibilities of regulatory bodies and private sector entities in ensuring reliable internet access.

While the NTC has taken steps to activate emergency communication protocols, critics argue that these measures are insufficient to address the systemic issues plaguing the country's internet services.

The situation highlights the urgent need for stronger oversight and collaboration between regulators and telcos to deliver consistent, high-quality connectivity for all Filipinos.